quiz # 4 final

Finals Question #4

TOPIC: THE DECISION SUPPORT SYSTEMS (DSS)


1. Describe or define DSS.

Ans: A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).

references:http://searchcio.techtarget.com/sDefinition/0,,sid182_gci213888,00.html

2. Distinguish DSS from MIS.

ans: DSS is interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge or business models to identify and solve problems and make decisions.while MIS are used to analyze other information systems applied in operational activities in the organization.

3. Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.

ans: DSS will be improving personal efficiency and reducing staff needs, expediting problem solving and increasing organizational control.The Managers also who want to create a cost advantage should search for situations where decision processes seem slow or tedious and where problems reoccur or solutions are delayed or unsatisfactory.
examples: if we put up a business it should be know the ability of DSS if it is effectively or not in the operation.