Ans:virtual office is typically a managed telephone answering or email response service that receives and routes telephone or email messages on behalf of a small business and may provide some initial scripted response to a query.
refenrces: wikipedia.com
2. Distinguish Virtual Office from MIS.
ans:virtual office for small businesses are often provided by a business center, in other words, a building offering furnished offices with several services such as receptionist services, phone services, fax services while MIS are used to analyze other information systems applied in operational activities in the organization.
3. Illustrate (give examples) how Virtual Office can improve company's competitive advantage and organizational performance.
ans: It could improve it with have a Sustainable competitive advantage can best be achieved through employee-centered management which encourages widespread participation and contribution of employees in problem-solving and decision-making. which implemented a structured seven-step strategy for improved organization performance through employee-centered management. A significant change in the condition of the human organization resulting from the intervention was shown to be correlated with a 66 percent increase in profitability.
references:http://www.humancapitalinstitute.org/hci/tracks_performance_workforce.guid?_currentTab=_researchTab
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